If you are not satisfied with any product from Sullivan Violins, you may return it within 30 days for a credit, exchange or refund. Returned items must be in original condition. All instruments from Sullivan Violins are guaranteed against defects in workmanship for one year from date of purchase. All instruments and bows are covered by our 100% trade back guarantee. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.