Often players need time to explore an instrument or bow. Sullivan Violins offers free 10 day home trials for this reason. Whether you visit Sullivan Violins to try a variety of instruments or would like to work with us by phone or online, you can select up to three instruments and/or bows for a home trial. A home trial will enable you the opportunity to:
- Learn how the instrument responds to different musical styles or techniques
- Hear the instrument in a different size rooms with varying acoustic properties
- Get input from a teacher, parent, colleagues
Need us to ship you an instrument or bow for trial? We ship trial instruments and bows anywhere in the continental United States for a simple flat shipping cost. Simply Contact Us to get your trial process started. If you contact us via email, a Sullivan Violins representative will call you to obtain contact information, payment information, and to confirm the details of your trial including instrument and/or bow selection and shipment timing.
We pay for shipping to you; you pay for return shipping up front. A return FedEx Ground label(s) will be included in your shipment along with your trial instruments. We will request credit card information both for security purposes and to process the return shipping fee. We may also request to pre-authorize the credit card for the full value of one of the instruments in your trial shipment. Most trials ship within 1 to 2 business days of receipt of request. During certain times of year, we may delay shipment until the following Tuesday to avoid instruments being left in a warehouse over the weekend if the weather conditions are likely to be extremely hot or cold. Your 10 day trial period begins upon your receipt of the instrument. At the end of the trial, you can use the original packing materials and the return labels to send us any of the instruments, bows or cases you have decided not to keep, or to ship us a trade in instrument. Please contact us for pre-approval prior shipping a potential trade in instrument originally purchased from a shop other than Sullivan Violins. If you decide to purchase a trial instrument or bow and do not use an included return label, the shipping charge will be credited to you via your final purchase invoice.
|Trial Shipping Rates (Return Shipping Only)|
Instrument trials can be extended on with express written consent from Sullivan Violins. Instruments not returned to Sullivan Violins within 14 days of customer receipt will be charged to the credit card on file unless the trial has been expressly extended in writing by Sullivan Violins.